The following information is only applicable to our customers who have systems that currently send alarm signals to our Alarm Receiving Centre (ARC) via a Digital Communicator (DigiCom).
At East Sussex Security, we are working on preparing our customers before network changes put them at risk. DigiCom has been in use for about 20 years in the UK, and uses similar technology that was used for both faxes and old dial-up modems.
For our existing DigiCom customers we have a special offer to update your security system to DualCom DigiAir®, which connects your premises to the ARC via radio path (GPRS) instead of current telephone-line technology.
With the new system it will help bring your security into the 21st century with a higher level of protection with future proofing as telephone lines get upgraded for faster broadband speeds. DigiAir® utilises four different networks so will transfer to the strongest network to deliver the alarm signal, quadrupling the reliability.
East Sussex Security's team will be able to install and commission the new hardware at your next service, FREE OF CHARGE, with a complete 5 year warranty for the DigiAir® hardware. After our special offer has ended DigiAir® will cost between £150 and £250 + VAT to install depending on the chosen system.